Getting Started
What is Hovia?
Hovia is a group management platform for Benevolence funds, Investment clubs, and SACCOs. It gives every member, admin, and organization a shared, secure record of contributions, transactions, and balances.
How do I get an account?
Your Group Admin (or Master Admin) creates your Member or Admin record first, with your Group Code and Member/Admin Number. From there, go to the Login page, choose "First Time Setup," and enter that Group Code and number to choose your own username and password.
What's the difference between Member, Admin, and Master Admin?
A Member sees their own profile and transaction history. A Group Admin manages members, transactions, and projects for their own group. A Master Admin has oversight across every group in the system — creating groups, managing admins, and viewing all activity.
Can I use Hovia on my phone?
Yes — Hovia runs in any modern web browser and works on phones, tablets, and desktops without installing anything.
Account & Security
What if I forget my password?
On the Login page, choose "Forgot password?" under your portal type. Enter your Group Code and username, and we'll email a reset code to the address on file.
Is my data secure?
Yes. Data lives on a secure server rather than a single device, access is role-based so people only see what's theirs, and every login, edit, and deletion is tracked in an audit trail.
Who can see my transaction history?
You can always see your own history. Your Group Admin can see transactions for your group, and the Master Admin has oversight across all groups — but members can't see each other's individual records.
Groups & Transactions
Can our group have subgroups?
Yes, for Benevolence groups. Subgroups let you organize members and target contributions or auto-posted charges precisely where they're needed, rather than to the whole group.
What is auto-post charging?
When a Benevolence project is set to auto-post, Hovia automatically posts a charge transaction to every active member (or subgroup) once — so the admin doesn't have to enter it member by member.
Can I attach a receipt to a transaction?
Yes — any transaction can have a supporting document attached, and it stays viewable from that transaction's record going forward.
What currencies does Hovia support?
Each group sets its own currency, so amounts, statements, and reports read naturally for your members regardless of where your group is based.